SHERIFF SUPPORT SPECIALIST
Kitsap County offers challenging and exciting careers at one of the most beautiful areas in Washington State. We love where we work and live.
QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS
Required Education and Experience
- High School Diploma or GED, and
- Three years specialized office, customer service, and clerical support work involving receptionist duties including answering phones and daily operation of a computer and heavy public contact, and
- Experience using Microsoft Word, and Excel in an office setting; or
- Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills, and ability required to perform the work.
Preferred Education and Experience
- Clerical experience within a judicial or law enforcement agency.
Required Licenses, Certificates, Examinations/Tests and Other Requirements
Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements.
Prior to employment the successful candidate must:
- In accordance with RCW 41.14.100, applicants must be a citizen of the United States who can read and write the English language.
- Pass multi-phased testing process including a credit and criminal background check through law enforcement agencies and a lie detection examination.
At time of appointment the successful candidate must:
- Be able to fulfill all traveling requirements of this position and meet the qualifications and guidelines of the Fleet Risk Control Policies in the operation of a motor vehicle on County business.
Within one year of appointment, the successful candidate must:
- Possess Washington State ACCESS Certification
Working Conditions/Physical Activities
(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.)
- Work is performed primarily in a high stress office environment.
- Requires clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately both in-person and on the telephone.
- Potentially hazardous conditions may be present when exposed to violent or hostile individuals.
- Work requires reviewing graphic incident reports, viewing of photos, video or other recordings of graphic crime scenes, taking emergency calls including from crime victims or a crime in progress, and encounters with victims, witnesses, and offenders in the office who may be very agitated, dangerous or difficult to work with.
- The incumbent must have the ability to quickly assess information and remain calm in extremely stressful situations.
- Positions in this class typically require: bending, stooping, reaching, handling/grasping documents, sitting and/or standing for extended periods of time, walking short distance, vision sufficient to read source materials and computer screen data and repetitive motions for computer use.
- Requires exertion of force of up to 30 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other materials.
ILLUSTRATIVE EXAMPLE OF DUTIES
Essential Job Functions (Depending on Job Assignment):
- Provide excellent customer service by assisting the general public as a receptionist. Answer, call and process inquires and/or complaints and provide most current information, including applicable laws, regulations and ordinances pertaining to the business function. Receive and resolve operational problems.Fingerprint citizens for licensing, employment, schools, adoption, identification, etc. Interpret and apply laws, rules and regulations as they apply to the business function. Assist transient registered sex offenders with weekly check-in.
- Receive, review, prepare, type, organize, process, submit, route, distribute and file documents, which may include reports, civil paperwork, legal or court documents, correspondence, reports, grants, contracts, budget, agendas, and agenda summaries. Review and process reports that could contain graphic materials. Record and maintain the dissemination information as required and in accordance with applicable state and local laws and guidelines. Prepare and release documents for public disclosure within established time frames as per agency policy. Conduct NCIC validations. Maintain files ensuring that all documentation is filed appropriately and accessible. Files are maintained, archived and destroyed pursuant to Washington State retention schedule. Operate computer terminal/personal computer to enter and retrieve data. Assist with statistical analysis of Sheriff's Office activities including crime statistics sent to the FBI via Washington State (Washington Association of Sheriffs and Police Chiefs). Prioritize and organize work assignments effectively. Recommend policies and procedures as related to area of assignment to ensure effective operations in compliance with legal and other requirements and department goals and objectives.
Fiscal duties (Money Handling):
- Receives payments for a variety of accounts and records the correct information. Quote service fees and receive payment for services. Accurately enters transactional data in to internal and external systems for services rendered.
Incorporates accounting best practices and balances tills against systems accordingly. Resolves and/or assists in resolving monetary conflicts when they arise. Calculate and verify daily deposits in conjunction with fiscal division.
- Maintain rosters and registers such as the Patrol Division Personnel Roster or Deputy Activity Register. Screen the Register for information and type reports from the contents. Prepare and coordinate Deputy shift rotation schedules. Schedule and post for sign-up approved off-duty work for deputies. Fill open assignments by posting off-duty work or by paging deputies as needed. Coordinate payment of Deputies for off-duty work. Monitor base-station radio to receive and dispatch requests from and to Field Personnel. Monitor and respond to National Emergency System calls. Maintain contact with CENCOM dispatchers via direct line and computer-aided dispatch terminal to coordinate information. Coordinate a various other tasks. Attend meetings within and away from the workplace
Other Job Duties:
- Assist in conducting equipment inventories. Appear in court to testify, as summoned. Perform a variety of tasks requiring a high level of accuracy and attention to detail. Learn and utilize various law enforcement databases to conduct research for background checks. Test for and maintain job-related certifications, such as ACCESS certification. Read, research, understand and interpret a variety of fiscal and legal documents. Take meeting minutes. Troubleshoot problems in assigned area of responsibility. Provide training to subordinates or fellow employees in departmental procedures or operation of machines and equipment. Perform other related duties as assigned.
OTHER POSITION RELATED INFORMATION
Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process.
- This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
- This position is covered under a collective bargaining agreement with the Sheriff's Support Services Guild. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.
- Employees must wear the office issued uniform for Support Services Guild Members.
- The Sheriff's Office is a critical 24/7 public safety agency which operates in all weather and emergency conditions. The incumbent may be required to respond regardless of external factors. Must be willing and able to work at any shift at any Sheriff's Office location within Kitsap County (Port Orchard and Silverdale; including within a secure correctional facility).
This position is being posted to create a new hiring register for 2024 openings in the Kitsap County Sheriff's Office. In order to qualify for a position on the hiring register, you are required to successfully pass the following requirements: Review of qualifications; technical phone screen for a skill review; and oral board interviews. An applicant must successfully pass each examination requirement before being able to proceed to the next process. Notification will be sent to all qualified applicants that will include the actual date, time, and location for when they are scheduled to take the tests.
- TECHNICAL PHONE SCREEN: Applicants meeting minimum qualifications of the position will be invited to schedule themselves for a phone screen of technical qualifications. The minimum passing score for this step in the process is 70%. The 12 candidates with the highest passing score will be eligible to continue on in the process. The technical phone screen reflects 60% of the applicant's overall score.
- ORAL BOARD INTERVIEWS : The oral board interview score reflect 40% of the applicants overall score.
- HIRING REGISTER : When an applicant on the hiring register is offered permanent employment it is contingent upon the applicant successfully passing a polygraph examination, psychological and a complete reference and background investigation, executive board interview and any other process deemed necessary (which may include medical and psychological) by the Sheriff's Office. Any conviction record may be disqualifying. The term of the hiring register shall normally be for six (6) months and in no event longer than two (2) years.
Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.
County Paid Benefits Include:
Medical - Kaiser Permanente (HMO) or Aetna (PPO)
Dental -Delta Dental or Willamette
Vision - VSP
Flexible Spending Accounts (FSA)
Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
Disability - Short-term disability & Long-term disability
Voya Voluntary Insurance
Employee Assistance Program
Travel Assistance Program
Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx
Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide .
*Voluntary benefit options also available at the employee's expense
Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.
Deferred Compensation (IRS Plan 457b): tax-deferred savings program
11 paid holidays and 2 additional floating holiday per year
New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:
Upon completion of 3 years: 15 days per year (10.00 hours per month)
Upon completion of 5 years: 20 days per year (13.33 hours per month)
Upon completion of 10 years: 25 days per year (16.67 hours per month)
All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.
***Part-time employees benefit contributions and leave accruals will beprorated***
Current County Employees
If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.
This position is covered under Sheriff Support Guild collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx
NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Civil Service Rules, applicable laws, policies, rules or official plan documents they will prevail. The Civil Service Rules are available at: https://www.kitsapgov.com/hr/Documents/CSC%20Rules%2012.16.2019.FINAL.pdf
Closing Date/Time: 11/19/2023 11:59 PM Pacific