Management Support Tech, Senior – MBDA Program Technician

City of Tacoma, WA
September 10, 2023
Tacoma, WA
Job Type


Position Description

** Special Note: This is a permanent position, currently funded through Tuesday, December 31, 2024 **

This posting is for a Management Support Technician, Senior for the Community and Economic Development Department, Minority Business Development Agency (MBDA) - Tacoma Business Center Division. The successful candidate will need to be able to work in an open team environment as a self-starter and work inclusively out in the community.

This position will primarily support MBDA division with multiple projects underway and support the MBDA Business and Economic Development Analyst position with the Disadvantaged Business Enterprise Support Services (DBESS) Program. This position will perform database management, synthesizing of data, stakeholder engagement and program workshop coordination, administration of invoicing for payments to vendors, and collection of data for semi-annual Federal reporting.

This position will also work with the Equity and Contracting (EIC) staff to collaborate on technical assistance workshops, tracking of external vendors, and provide technical support with the MBDA. Areas of responsibility will include equitable business and stakeholder outreach, database management, developing impact reports, supporting cross-departmental teams, internal and external communications, contract administration, and Federal grant reporting. Incumbents in this classification typically support subject matter experts with client coordination, outreach/marketing, administrative, and communication activities.

The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package, feel free to explore City of Tacoma Benefits.

City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.
Minimum Education*
High School Diploma or GED

Minimum Experience*
3 years of office and/or program support experience

*Equivalency: 1 year of experience = 1 year of education
Desired Qualifications:

  • Four years' experience with program planning/management, community outreach, database management, grant management, and business services support preferred
  • Or four years of college resulting in a Bachelor's degree related to the areas of specialization listed above
  • Written and spoken fluency in a language secondary to English
  • Demonstrated experience using online platforms (social media, listserv, web page stewardship), or infographics

Knowledge & Skills

  • Grant management practices, procedures, and techniques of program planning, implementation, and evaluation.
  • The principles and practices of record keeping systems and general program management.
  • Marketing and impact reporting.
  • General grant management and experience with Federal regulations.


  • Perform routine, entry-level technical and professional assignments.
  • Communicate effectively in writing and orally.
  • Work independently and as part of a team.
  • Work with a diverse spectrum of people.


  • Workload and time management.
  • Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, and analyzing situations to develop a course of action to produce work products that are accurate, thorough and on time.
  • Principles and practices of record keeping systems.
  • Code of Federal Regulation - 2 (Grants and Agreements Laws), Rules and Regulations: apply governmental laws, rules and regulations, and initiate enforcement actions in a way that the public perceives as fair, objective and reasonable.
  • Results Orientation and Initiative: focus on results and desired outcomes and how best to achieve them. Identify what needs to be done and proactively take appropriate action.
  • Written and Oral Communication: effectively convey ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the other person.

Selection Process & Supplemental Information

Interested individuals must apply online and attach a current resume and cover letter . Applicants must meet the minimum qualifications to move forward in the examination process.

Candidates who qualify for Veteran's Preference criteria must attach, at time of application, a copy of their DD-214, member copy 4 - P roof of Military Discharge Form (redacted birth date & SSN), to receive Veteran's percentage points.

Examination Process
This is a competitive selection process. You will be required to respond to essay questions outlining your knowledge, skills and abilities necessary to perform the essential functions of this position. Applicants who meet the minimum qualifications will have their responses to the Supplemental Questions #10- 11 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test . These questions will be scored on the basis of information provided. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. DO NOT respond with "See Resume" in lieu of answering these questions; this will result in a failing score. Providing false information will result in disqualification.

Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Communication from the City of Tacoma
NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst.
Human Resources primarily communicates via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 9/21/2023 5:00 PM Pacific

Drop files here browse files ...

Related Jobs

September 24, 2023
EPSE - Generation   Rockport, WA new
September 24, 2023
September 24, 2023
September 24, 2023
September 24, 2023